The helpline is the first point of contact for all our services.

• It offers emotional support and practical guidance including information on the post-crash process. This can take the form of alerting callers to specific information guides or putting them in touch with other members.
• All calls to the helpline are confidential.
• If you need to talk to someone urgently and are experiencing emotional distress then the Samaritans are open 24 hours a day, 7 days a week. The Samaritans can be reached on 116 123.
• If you would prefer to get in touch via email then the address is [email protected]. We try and get back to enquiries as soon as possible.

Our established befriending service puts callers in touch with others who have previously been through a similar experience to themselves. This scheme is powered by great good will and a mass of very devastating experience. It is a very humane service and is at the heart of what RoadPeace was set up to do.

A befriender is a member of RoadPeace who offers continuing telephone support to callers referred by the RoadPeace helpline. Befrienders are not counsellors and provide predominantly emotional support. Telephone befriending ensures that people who have been bereaved or injured in a crash can be put in touch with someone who really does know how they feel, wherever they are calling from.

RoadPeace is a member of the Mentoring and Befriending Foundation.

If you would like to find out about more about finding a befriender, or becoming a befriender, then please contact the Support Services Manager on 0207 733 1603 or email [email protected].

This is a trauma support programme for families bereaved by road deaths. The programme runs over six sessions in small groups with trained group facilitators and aims to offer families:

• An opportunity to meet with others bereaved by road crashes.
• Tools for understanding and coping with the reactions of your loss e.g. stress, negative thoughts, anxiety and distress, panic attacks, sleeplessness and nightmares.
• An insight into how the mind and body can react to traumatic loss.

The programme is free of charge.

If you or your family would like to attend any future programme please contact RoadPeace via email at [email protected] or alternatively call the RoadPeace office on 0207 733 1603.

Independent Evaluation

RoadPeace obtained funding from the Ministry of Justice to administer an independent evaluation for the Resilience Building Programme. Please click here to read the summary of the findings: Independent Evaluation - Executive Summary

These meetings offer the opportunity for continuing mutual support between bereaved families.

They also provide a means of learning what else is happening in the local area and of taking action if members wish to do so.

RoadPeace currently has groups in the following areas. Use the tabs to learn more: